Error and Warning code list
Type Definitions
ErrorCode
SDK Error Code
| Code | Value | Description |
|---|---|---|
| ERR_NULL | 0 | No error. |
| ERR_ROOM_ENTER_FAIL | -3301 | Failed to enter room. |
| ERR_ENTER_ROOM_PARAM_NULL | -3316 | Empty room entry parameters. Please check whether valid parameters are passed in the TRTCCloud.enterRoom(): API when it is called. |
| ERR_SDK_APPID_INVALID | -3317 | Incorrect sdkAppId value. |
| ERR_ROOM_ID_INVALID | -3318 | Incorrect roomId value. |
| ERR_USER_ID_INVALID | -3319 | Incorrect userID value. |
| ERR_USER_SIG_INVALID | -3320 | Incorrect userSig value. |
| ERR_ROOM_REQUEST_ENTER_ROOM_TIMEOUT | -3308 | Room entry request timed out. Please check your network. |
| ERR_SERVER_INFO_SERVICE_SUSPENDED | -100013 | Service unavailable. Please check whether your Tencent Cloud account has overdue payment. |
| ERR_ROOM_REQUEST_QUIT_ROOM_TIMEOUT | -3325 | Room exit request timed out. |
| ERR_CAMERA_START_FAIL | -1301 | Failed to turn camera on. This error occurs when, for example, there is a problem with the camera configuration program (driver) on Windows or macOS. Do one of the following: turn the camera off and on again, restart the camera, or update the configuration program. |
| ERR_CAMERA_NOT_AUTHORIZED | -1314 | Camera not authorized. This error usually occurs on mobile devices and may be because users denied camera permission. |
| ERR_CAMERA_SET_PARAM_FAIL | -1315 | Incorrect camera parameter settings (unsupported values or others). |
| ERR_CAMERA_OCCUPY | -1316 | Camera occupied. Try using another camera. |
| ERR_MIC_START_FAIL | -1302 | Failed to enable mic. This error occurs when, for example, there is a problem with the mic configuration program (driver) on Windows or macOS. Do one of the following: disable the mic and then enable again, restart the mic, or update the configuration program. |
| ERR_MIC_NOT_AUTHORIZED | -1317 | Mic not authorized. This error usually occurs on mobile devices and may be because users denied mic permission. |
| ERR_MIC_SET_PARAM_FAIL | -1318 | Failed to set mic parameters. |
| ERR_MIC_OCCUPY | -1319 | Mic occupied. This error occurs when, for example, the user is in a call on the mobile device, in which case TRTC will fail to enable the mic. |
| ERR_MIC_STOP_FAIL | -1320 | Failed to disable mic. |
| ERR_SPEAKER_START_FAIL | -1321 | Failed to enable speaker. This error occurs when, for example, there is a problem with the speaker configuration program (driver) on Windows or macOS. Do one of the following: disable the speaker and then enable again, restart the speaker, or update the configuration program. |
| ERR_SPEAKER_SET_PARAM_FAIL | -1322 | Failed to set speaker parameters. |
| ERR_SPEAKER_STOP_FAIL | -1323 | Failed to disable speaker. |
| ERR_SCREEN_CAPTURE_START_FAIL | -1308 | Failed to start screencapturing. If this error occurs on a mobile device, it may be because the user denied screen sharing permission; if it occurs on Windows or macOS, check whether the parameters of the screencapturing API are set as required. |
| ERR_SCREEN_CAPTURE_UNSURPORT | -1309 | Screencapturing failed. If you use Android, make sure its version is 5.0 or above; if you use iOS, make sure its version is 11.0 or above. |
| ERR_SERVER_CENTER_NO_PRIVILEDGE_PUSH_SUB_VIDEO | -102015 | Not authorized to send substream video images. |
| ERR_SERVER_CENTER_ANOTHER_USER_PUSH_SUB_VIDEO | -102016 | Another user is sending substream video images. |
| ERR_VIDEO_ENCODE_FAIL | -1303 | Failed to encode video frames. This error occurs when, for example, a user on iOS switches to another app, which may cause the system to release the hardware encoder. When the user switches back, this error may be thrown before the hardware encoder is restarted. |
| ERR_UNSUPPORTED_RESOLUTION | -1305 | Unsupported video resolution. |
| ERR_AUDIO_ENCODE_FAIL | -1304 | Failed to encode audio frames. This error occurs when, for example, the SDK could not process the custom audio data passed in. |
| ERR_UNSUPPORTED_SAMPLERATE | -1306 | Unsupported audio sample rate. |
| ERR_PIXEL_FORMAT_UNSUPPORTED | -1327 | Unsupported pixel format. |
| ERR_BUFFER_TYPE_UNSUPPORTED | -1328 | Unsupported buffer type. |
| ERR_PUBLISH_CDN_STREAM_REQUEST_TIME_OUT | -3321 | Relayed push request timed out. |
| ERR_CLOUD_MIX_TRANSCODING_REQUEST_TIME_OUT | -3322 | On-Cloud MixTranscoding request timed out. |
| ERR_PUBLISH_CDN_STREAM_SERVER_FAILED | -3323 | Exceptional response packets for relayed push. |
| ERR_CLOUD_MIX_TRANSCODING_SERVER_FAILED | -3324 | Exceptional response packets for On-Cloud MixTranscoding. |
| ERR_ROOM_REQUEST_START_PUBLISHING_TIMEOUT | -3333 | Signaling of starting to push to Tencent Cloud’s live streaming CDN timed out. |
| ERR_ROOM_REQUEST_START_PUBLISHING_ERROR | -3334 | Exceptional signaling of starting to push to Tencent Cloud’s live streaming CDN. |
| ERR_ROOM_REQUEST_STOP_PUBLISHING_TIMEOUT | -3335 | Signaling of stopping pushing to Tencent Cloud’s live streaming CDN timed out. |
| ERR_ROOM_REQUEST_STOP_PUBLISHING_ERROR | -3336 | Exceptional signaling of stopping pushing to Tencent Cloud’s live streaming CDN. |
| ERR_ROOM_REQUEST_CONN_ROOM_TIMEOUT | -3326 | Co-anchoring request timed out. |
| ERR_ROOM_REQUEST_DISCONN_ROOM_TIMEOUT | -3327 | Request of exiting co-anchoring timed out. |
| ERR_ROOM_REQUEST_CONN_ROOM_INVALID_PARAM | -3328 | Invalid parameter. |
| ERR_CONNECT_OTHER_ROOM_AS_AUDIENCE | -3330 | Current user is in the role of a viewer and cannot initiate or end co-anchoring. You need to switch to the anchor role (switchRole()) first. |
| ERR_SERVER_CENTER_CONN_ROOM_NOT_SUPPORT | -102031 | Cross-room co-anchoring not supported. |
| ERR_SERVER_CENTER_CONN_ROOM_REACH_MAX_NUM | -102032 | Reached the upper limit of co-anchoring calls. |
| ERR_SERVER_CENTER_CONN_ROOM_REACH_MAX_RETRY_TIMES | -102033 | Reached the upper limit of retries for cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_REQ_TIMEOUT | -102034 | Cross-room co-anchoring request timed out. |
| ERR_SERVER_CENTER_CONN_ROOM_REQ | -102035 | Incorrect format of cross-room co-anchoring request. |
| ERR_SERVER_CENTER_CONN_ROOM_NO_SIG | -102036 | No signature for cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_DECRYPT_SIG | -102037 | Failed to decrypt signature for cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_NO_KEY | -102038 | Decryption key for cross-room co-anchoring signature not found. |
| ERR_SERVER_CENTER_CONN_ROOM_PARSE_SIG | -102039 | An error occurred when parsing signature for cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_INVALID_SIG_TIME | -102040 | Incorrect timestamp of cross-room co-anchoring signature. |
| ERR_SERVER_CENTER_CONN_ROOM_SIG_GROUPID | -102041 | Incorrect cross-room co-anchoring signature. |
| ERR_SERVER_CENTER_CONN_ROOM_NOT_CONNED | -102042 | No co-anchoring in this room. |
| ERR_SERVER_CENTER_CONN_ROOM_USER_NOT_CONNED | -102043 | User did not initiate co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_FAILED | -102044 | Failed to start cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_CANCEL_FAILED | -102045 | Failed to cancel cross-room co-anchoring. |
| ERR_SERVER_CENTER_CONN_ROOM_CONNED_ROOM_NOT_EXIST | -102046 | Room being connected for co-anchoring does not exist. |
| ERR_SERVER_CENTER_CONN_ROOM_CONNED_REACH_MAX_ROOM | -102047 | Reached the upper limit of co-anchoring rooms. |
| ERR_SERVER_CENTER_CONN_ROOM_CONNED_USER_NOT_EXIST | -102048 | User being called for co-anchoring does not exist. |
| ERR_SERVER_CENTER_CONN_ROOM_CONNED_USER_DELETED | -102049 | User being called for co-anchoring was deleted. |
| ERR_SERVER_CENTER_CONN_ROOM_CONNED_USER_FULL | -102050 | All resources of the user being connected for co-anchoring are occupied. |
| ERR_SERVER_CENTER_CONN_ROOM_INVALID_SEQ | -102051 | Sequence number for co-anchoring not in sequential order. |
ErrorCode
SDK Warning Code
| Code | Value | Description |
|---|---|---|
| WARNING_HW_ENCODER_START_FAIL | 1103 | Failed to start hardware encoder. SDK automatically switches to software encoder. |
| WARNING_VIDEO_ENCODER_SW_TO_HW | 1107 | Insufficient CPU for software encoder. SDK automatically switches to hardware encoder. |
| WARNING_INSUFFICIENT_CAPTURE_FPS | 1108 | Insufficient frame rate of video captured by camera. This error may occur on Android devices with built-in beauty filter algorithms. |
| WARNING_SW_ENCODER_START_FAIL | 1109 | Failed to start software encoder. |
| WARNING_REDUCE_CAPTURE_RESOLUTION | 1110 | Camera resolution reduced for balance between frame rate and performance. |
| WARNING_VIDEO_FRAME_DECODE_FAIL | 2101 | Failed to decode current video frame. |
| WARNING_AUDIO_FRAME_DECODE_FAIL | 2102 | Failed to decode current audio frame. |
| WARNING_VIDEO_PLAY_LAG | 2105 | Video playback lag. |
| WARNING_HW_DECODER_START_FAIL | 2106 | Failed to start hardware decoder. Software decoder is used instead. |
| WARNING_VIDEO_DECODER_HW_TO_SW | 2108 | Hardware decoder failed to decode first I-frame of current stream. SDK automatically switches to software decoder. |
| WARNING_SW_DECODER_START_FAIL | 2109 | Failed to start software decoder. |
| WARNING_VIDEO_RENDER_FAIL | 2110 | Failed to render video. |
| WARNING_AUDIO_RECORDING_WRITE_FAIL | 7001 | Failed to write recorded audio to file. |
| WARNING_ROOM_DISCONNECT | 5101 | Network disconnected. |
| WARNING_IGNORE_UPSTREAM_FOR_AUDIENCE | 6001 | Current user is in the role of a viewer. Request to send audio/video data ignored. |