Error code

TUICallDefine error code

Definition	Value	Description
ERROR_PACKAGE_NOT_PURCHASED	-1001	You currently have not purchased the audio and video call capability package. Please go to the IM console to activate the free trial or purchase the official version.
ERROR_PACKAGE_NOT_SUPPORTED	-1002	The audio and video calling capability package you currently purchased does not support this feature. It is recommended that you go to the IM console to upgrade the package type.
ERROR_TIM_VERSION_OUTDATED	-1003	IM SDK version is too low, please upgrade IM SDK to version ≥ 2.21.2.
ERROR_PERMISSION_DENIED	-1101	Failed to obtain permission. Audio/video permissions are currently not authorized. Please check whether device permissions are enabled.
ERROR_INIT_FAIL	-1201	Init was not called, the TUICallEngine API needs to be used after init, and the initialization failed.
ERROR_SIGNALING_SEND_FAIL	-1401	The signaling transmission failed. For the specific failure reason, please view the errorMsg in the specific method callback.
FAILURE_SWITCH_TO_AUDIO	60001	Video voice switching failed
FAILURE_SWITCH_TO_VIDEO	60002	Voice switching failed
NOT_MICROPHONE_LIST	60003	No microphone device available
NOT_CAMERA_LIST	60004	No camera device available
NOT_SUPPORT	60005	The current page does not have webRTC capabilities
UNKNOWN	65535	Unknown error

IM error code

Audio and video calls use Tencent Cloud IM SDK as the basic communication service, such as call dialing signaling, call busy signaling and other core logic. Common error codes are as follows:

Error code	Description
6014	IM SDK is not logged in, please log in first, try again after successful callback, or it has been moved offline, you can use TIMManager getLoginUser to check whether it is online.
6017	The parameter is invalid. Please check whether the parameter meets the requirements. For details, you can check which field is further defined in the error message.
6206	UserSig has expired. Please obtain a valid UserSig again and log in again. For how to obtain it, see Generating UserSig.
7013	The package package does not support the use of this interface, please upgrade to the ultimate package.
8010	The signaling request ID is invalid or has already been processed.
8021	The calling user has not logged into TIM, causing the call to fail.